Customer Story

 

Commercial Real Estate, Industrial, Property Developers
Customer Story:

From Break-Ins to Breakthroughs:
How Kastle’s Remote Video Guarding Transformed A Street Partners’ Security

Introduction
Founded in 2017, A Street Partners is a real estate firm specializing in property management,
leasing, and asset management across Southern California. Known for its innovation, the
company has grown rapidly in Orange County’s property management sector. With this growth,
A Street Partners needed a more efficient way to secure their properties while maintaining tenant
satisfaction.

The Challenge
At one of their large industrial parks, which includes self-storage and RV storage, A Street Partners
faced a series of costly break-ins, totaling over $110,000 in damages between 2020 and 2021.
Despite having a roving guard, criminals exploited gaps in coverage, leading to increased tenant
frustration and the risk of lost business. Hiring a full-time security guard was financially unfeasible,
so they needed a proactive, cost-effective solution.

Why A Street Partners Chose Kastle
A Street Partners evaluated multiple security
providers but chose Kastle for its 50+ years
of experience in access control and video
surveillance. Kastle’s Remote Video Guarding
solution leveraged the existing cameras,
providing real-time monitoring and proactive
intervention without costly on-site personnel. The decision was solidified by Kastle’s comprehensive package, which includes ongoing maintenance, account management, cloud-based video storage, and proactive surveillance camera servicing.

“Thanks to Kastle’s Remote Video Guarding, Police were immediately alerted to a break-in at our facility. Kastle’s quick response led to the apprehension of all suspects, recovery of over $10,000 in stolen goods, and notification to our manager — all before they even arrived on site. ”
Theresa Ramirez, Property Manager

Positive Outcomes
Since implementing Kastle Access, Video, and Remote Video Guarding across 3 of their locations. A Street Partners has seen significant improvements:

  • Reduced break-ins and damage, saving 10s of thousands of dollars every year in repair costs.
  • Increased tenant confidence, leading to higher occupancy rates.
  • Recognized cost savings of nearly 70% annually as a more effective alternative to full-time security staffing.
  • Improved operational efficiency with Kastle’s Video Event Clips feature, enabling quicker incident reviews.

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